New domain aliases scheme on H-Sphere isn’t good

Here’s a little nuance from H-Sphere that we just found out about, domain aliases now use one of the “included” domains in the users plan.  We had trouble tickets come over from some new customers over the last few days who were having a problem getting all of their domain aliases assigned to a domain.  Mainly due to the fact that the system wanted to charge them for these domain aliases.

Well upon further investigation we found that every new domain alias in H-Sphere was using up a free domain slot in the users billing.  The concept of this just seems rediculous to me.  Why would anyone want to give up a free domain slot to use for a domain alias that doesn’t really require any additional resources?  At this point we are unsure what we are going to do about the situation or if there is anything we can do, however just keep in mind that for the time being that this is happening and to watch out for it.

Post Tagged With: H-Sphere,Web Hosting