Spam Policy
Weberz has zero tolerance for UBE/UCE
(unsolicited bulk email/unsolicited commercial email). This
policy protects our customers as well as the internet community
from the negative effects of "spam" related activity. Weberz
defines UBE/UCE as unsolicited broadcast or commercial email
that is sent to addresses that do not affirmatively and verifiably
request such material from that specific sender.
2. Weberz customers are prohibited from maintaining open mail relays on their servers. Ignorance of the presence or operation of an open mail relay is not and will not be considered an acceptable excuse for its (the open mail relay) operation. Multiple infractions of this policy will result in a discontinuation of service.
3. Weberz customers will be notified in the event that they may be hosting sites listed as violators of the above policy. Again, failure to rectify such situations may be cause for termination.
4. Weberz customers are prohibited from providing hosting services for websites that have been included in UBE/UCE. Hosting includes, but is not limited to, hosting website(s), providing DNS services as well as website redirect services.
5. Valid complaints received by Weberz will be forwarded to customer for a response and resolution. If within twenty-four (24) hours there is no response, Weberz may block traffic to and from the IP address involved in the UBE/UCE complaint until the problem is resolved and preventative measures have been implemented to prevent the violation from recurring. All users are responsible for maintaining a working email contact and updating that information with Weberz when it changes.
6. If Weberz receives repeat complaints indicating that a problem has not been resolved, Weberz reserves the right to suspend and/or cancel any and all services provided to the user after a notification of no less than two (2) hours.
To report an incidence of abuse, please report it to abuse@weberz.com
Our Policies:
1. Weberz customers, and customers of Weberz customers or any user of bandwidth and/or services on our network (herein described as 'users') are prohibited from sending UBE/UCE. Users may be asked to produce records that verify that explicit affirmative permission was obtained from a recipient before a mailing was sent. Weberz may consider the lack of such proof of explicit affirmative permission of a questionable mailing UBE/UCE at its sole discretion.2. Weberz customers are prohibited from maintaining open mail relays on their servers. Ignorance of the presence or operation of an open mail relay is not and will not be considered an acceptable excuse for its (the open mail relay) operation. Multiple infractions of this policy will result in a discontinuation of service.
3. Weberz customers will be notified in the event that they may be hosting sites listed as violators of the above policy. Again, failure to rectify such situations may be cause for termination.
4. Weberz customers are prohibited from providing hosting services for websites that have been included in UBE/UCE. Hosting includes, but is not limited to, hosting website(s), providing DNS services as well as website redirect services.
5. Valid complaints received by Weberz will be forwarded to customer for a response and resolution. If within twenty-four (24) hours there is no response, Weberz may block traffic to and from the IP address involved in the UBE/UCE complaint until the problem is resolved and preventative measures have been implemented to prevent the violation from recurring. All users are responsible for maintaining a working email contact and updating that information with Weberz when it changes.
6. If Weberz receives repeat complaints indicating that a problem has not been resolved, Weberz reserves the right to suspend and/or cancel any and all services provided to the user after a notification of no less than two (2) hours.
To report an incidence of abuse, please report it to abuse@weberz.com
Be sure to read these other legal documents as well...