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Support Center

Whether you’re a do-it-yourself kind or person or you need a little assistance, Weberz has you covered! Our extensive knowledge base is full of articles covering common support topics from setting up your email to creating databases. If you can’t find what you’re looking for in the knowledge base or you would like some additional assistance, feel free to submit a support ticket and our helpful staff will assist you in fixing your issues.

Knowledge Base

The support knowledge base is available 24 hours a day, 7 days a week to provide you with answers to the most common questions and problems.

The knowledge base is setup in categories and has full search capabilities to help you locate the information you need right away.

Submit Support Ticket

Need help with a problem you can't find on our Knowledge Base? Submit a support ticket to the Weberz staff and we will help solve your problem.

All Support tickets are available in your H-Sphere control panel where you can monitor the status, read replies and submit responses.

Weberz Blog

Looking for the latest announements regarding our servers and services? Check our our blog.

The Weberz staff also posts great tips on the blog to help you improve your website. Topics like SEO, Marketing, and Server Configurations are regularly covered.

Network Status

Wondering if a server is down? Our Network Status page has a direct link to the Twitter feed we use to annouce server problems and outages. Network graphs are also available for network providers.

Detailed network information can be found in the Network section of our website.
Latest Blog Posts
Server Tweets @Weberz
  • MySQL 2 Raid rebuilt is complete. All services stayed online during the rebuild. No data has been lost. ^JWA
    Posted: 02-06-2012 02:44PM PST
  • MySQL 2 hard drive has been replaced. Raid array is rebuilding. Will update when rebuild is complete. No data has been lost. ^JWA
    Posted: 02-06-2012 10:01AM PST
  • MySQL 2 server will experience a short outage while a failing hard drive is being replaced. ^JWA
    Posted: 02-06-2012 09:52AM PST
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