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Billing

We understand that it’s frustrating when you are unable to understand your account billing. If the articles below do not cover the issue you are having or you simply need help understanding your bill, please feel free to contact us. Whether it’s via support ticket or telephone, our technical support staff will be more than willing to help you with your account billing issues.

Articles

How do I cancel my account? - 103 Views
How do I switch from PayPal payments to credit card payments? - 133 Views
How do I update my billing information? - 161 Views
How do I view an invoice? - 152 Views
I received a negative balance or pre-suspension email. What do I do? - 145 Views
My credit card expired. How do I update the billing system with a new one? - 152 Views

MySQL 2 Raid rebuilt is complete. All services stayed online during the rebuild. No data has been lost. ^JWA
Posted: 02-06-2012 02:44PM PST
MySQL 2 hard drive has been replaced. Raid array is rebuilding. Will update when rebuild is complete. No data has been lost. ^JWA
Posted: 02-06-2012 10:01AM PST
MySQL 2 server will experience a short outage while a failing hard drive is being replaced. ^JWA
Posted: 02-06-2012 09:52AM PST

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